Effective from 8 October 2026
This policy covers the getlistingo.com service: the information site, the waitlist and the dashboard for estate agents. The data of people who view proposals on agents’ websites is covered by the privacy policy linked in the footer of each agent’s website (see section 9).
The controller of your personal data is Genti sp. z o.o., ul. Niemczańska 39/6, 50-561 Wrocław, Poland, Polish tax ID (NIP): 8992964282. In this document we refer to ourselves as “we”.
Contact for personal data matters: mateusz@marketingagenta.pl.
We process data only for the purposes listed below. We do not sell it or use it for advertising. Providing data is voluntary, but without an email address we cannot create an account or reply to your message.
Agent accounts are created by us at the agent’s request. You log in with your email address and password. Your password is stored only in encrypted form and none of us can read it. Login is handled for us by Supabase.
Service administrators have access to accounts to the extent needed for technical support and billing: they can see, among other things, profile details, the list of proposals and use of AI services.
The assistant prepares proposals based on your messages, listing links and attached brochures. The conversation content is sent to Anthropic’s Claude model, and auxiliary tasks such as reading listings, summarising client notes or matching a region name are performed by a smaller Claude model. Voice recordings are converted into text by OpenAI, after which we do not store the recording.
Do not paste data into the conversation that you do not need to prepare a proposal. AI service providers do not use data sent through their programming interface to train their models.
Photos from listings you point the assistant to are copied to our server and converted to a lighter format so that the proposal loads quickly. The same applies to photos and files you upload yourself. Old, unused copies of photos from conversations are deleted automatically.
A published proposal is public at its address: anyone who knows the address can see it. The address contains a random part, but do not treat it as a security measure. Do not put data in a proposal that you do not want the recipient to see.
The dashboard does not use analytics or advertising cookies, and we load fonts from our own server without involving Google. We only store in your browser what the dashboard needs to work:
These are strictly necessary for the service, so we do not ask for consent to use them. We still show the cookie window here too, so you have one place to check and change your choice: . The preferences and statistics categories are not currently used. The marketing category only covers the Facebook Pixel on the information site (section 7).
Additional services may run on agents’ proposal pages: Google Maps and, if the agent has enabled it, the Facebook Pixel. They only load after the visitor consents and are described in the privacy policy on the agent’s website.
The getlistingo.com information site may use the Facebook Pixel (Meta), which lets us measure the effectiveness of Listingo ads and show them to people who have visited the site. The Pixel is not currently enabled; if we enable it, this section will apply.
The Pixel only starts after you consent to the “Marketing” category, and only on the information site, not in the agent dashboard. Meta then receives identifiers from cookies (_fbp and _fbc), your IP address, browser and device information, and information that you visited the page and joined the waitlist. We do not send Meta your email address or the content of your messages.
For the collection and transfer of this data, we and Meta Platforms Ireland Limited are joint controllers. We are responsible for informing you about the Pixel and obtaining your consent, and Meta for further processing under its own privacy policy, including in the USA. After you withdraw consent, we delete the Pixel cookies and stop sending Meta data about your visits.
The hosting provider keeps standard server logs (IP address, time and type of request) to ensure security and diagnose failures. Connections to the service are encrypted (HTTPS). Access to data in the database is restricted by permission rules: an agent can only see their own account, proposals and statistics.
We process the data of people who open your proposals (reading statistics and, if you enable the Facebook Pixel, data sent to Meta) on your behalf and according to your instructions. You are the controller of this data. The rules are set out in the data processing agreement, an annex to the terms of service, which you accept when you first open the dashboard and which is then available in the dashboard.
Each of your websites has its own privacy policy, linked in the footer (in English at /en/privacy). It is generated automatically from the details you give in your profile (company name, address, tax ID, contact details), so please complete them under “Profile”. You are responsible for keeping them true and up to date, and for informing recipients about the Pixel and obtaining their consent.
Reading statistics are deleted automatically 12 months after a proposal was last opened.
We use the following providers to process data:
Data transferred to the USA is protected by standard contractual clauses approved by the European Commission. Google Maps and the Facebook Pixel (both on agents’ websites and on the information site) operate as separate services and only with the visitor’s consent. Meta Platforms Ireland Limited is our joint controller in this respect.
You have the right to:
To exercise these rights, write to mateusz@marketingagenta.pl. You can also delete your account yourself in the dashboard: Profile → Account and subscription.
Genti sp. z o.o., ul. Niemczańska 39/6, 50-561 Wrocław, Poland, Polish tax ID (NIP) 8992964282, mateusz@marketingagenta.pl.