Effective from 8 October 2026
These Terms of Service set out the rules for using the Listingo service by estate agents. They are intended for businesses and persons carrying out a business or professional activity.
This is an English translation of the Polish Terms of Service (Regulamin). In the event of any discrepancy between the language versions, the Polish version prevails.
The Listingo service, available at getlistingo.com and on users’ subdomains (the “Service”), is operated by Genti sp. z o.o., ul. Niemczańska 39/6, 50-561 Wrocław, Poland, Polish tax ID (NIP) 8992964282 (the “Provider”). Contact: mateusz@marketingagenta.pl.
A user is a business or a person carrying out a professional activity who has an account in the Service (the “User”).
“Proposal” means a page with a selection of properties prepared by the User in the Service and published at the User’s address. “Proposal Recipient” means a person with whom the User has shared a link to a Proposal.
These Terms, the Data Processing Agreement (the “DPA”) and the Privacy Policy together form the rules for using the Service. The DPA is an annex to these Terms.
The Service makes it possible to prepare Proposals with the help of an AI assistant, publish them at the User’s address, choose a template and look, and view reading analytics for Proposals.
Accounts are created by the Provider at the User’s request. The User logs in with an email address and a password they set after receiving access. The User keeps their login details safe and is responsible for actions taken on their account.
Before starting to use the dashboard, the User accepts these Terms and the DPA. The Service records the date and version of acceptance. Without acceptance, the dashboard cannot be used.
Using the Service requires a device with internet access and an up-to-date browser.
The User undertakes to:
provide true information, including company details, address and contact details, and keep it up to date, because the Service uses it to generate the privacy policy for Proposals;
publish in Proposals only lawful content to which they hold the rights, and not infringe the rights of third parties;
not enter into the Service, including in conversations with the AI assistant, special categories of personal data, national identification numbers (such as the Polish PESEL or the Spanish DNI or NIE), identity document data or any other personal data that is not needed to prepare a Proposal;
not share the account with third parties, not circumvent the Service’s limits and safeguards, and not use the Service in a way that disrupts its operation, including by automated data extraction;
obtain consents and meet their obligations towards Proposal Recipients themselves if they enable their own marketing tools, for example the Facebook Pixel.
The AI assistant prepares the content of a Proposal based on the User’s instructions and materials. It may make mistakes, for example in translations, prices, sizes or locations.
The User is responsible for checking a Proposal before sending it to a Recipient, in particular prices, property details and descriptions. Content prepared by the assistant is not legal, tax or financial advice.
The content of conversations with the assistant is processed by the AI service providers listed in the DPA and in the Privacy Policy.
Use of the Service is counted in 30-day periods, starting from the day the User gained access to the account. In each period, the User may prepare the number of new Proposals allowed by the limit assigned to their account, 25 by default. The limit renews at the start of the next period, and unused Proposals do not carry over.
The number of messages to the AI assistant in a period is ten times the Proposal limit. Once the limit has been used, the User can still use existing Proposals and the dashboard but cannot prepare new ones.
The Provider may change an account’s limit with the User’s consent or for important reasons, informing the User in the dashboard or by email.
The financial terms of using the Service, including the price, billing period and payment rules, are agreed individually with the User.
The User is the controller of the personal data of Proposal Recipients and of their own clients that they enter into the Service or that the Service collects on their behalf, for example Proposal reading statistics. The Provider processes this data as a processor under the DPA.
The Provider is the controller of the data of Users themselves (account, login, billing, support), as described in the Service’s Privacy Policy.
Every Proposal has a privacy policy on the User’s website (/prywatnosc, and /en/privacy in English), generated from the data in the User’s profile. The User is responsible for keeping it up to date and for informing Recipients in accordance with the GDPR.
The User retains the rights to the content they enter into the Service, including photos, logos, descriptions and Proposal data. The User grants the Provider a non-exclusive, free-of-charge licence to store, copy, resize and display this content to the extent necessary to provide the Service, for the duration of its use.
The Provider holds the rights to the Service, including the software, templates and Listingo marks. These Terms do not transfer these rights to the User; the User may use the templates only within the Service.
The User represents that they have the right to the content they publish, in particular to photos taken from listings and brochures they point the assistant to. The User is responsible for any third-party claims in this respect.
The Provider makes every effort to keep the Service running without interruption but does not guarantee that there will be no interruptions. Maintenance work may cause temporary unavailability.
The Provider may develop and change the Service’s functions. It informs the User of changes that are significant to them in the dashboard or by email.
The Provider is liable for damage caused to the User on general terms, subject to the paragraphs below.
The Provider is not liable for the content of Proposals prepared by the User, for decisions of Proposal Recipients, or for AI assistant errors that the User did not catch before sending a Proposal.
The Provider is not liable for interruptions to the Service caused by failures of external providers or for lost profits.
The Provider’s total liability to the User is limited to the fees paid for the Service in the 12 months preceding the event, but not less than PLN 200, except for damage caused intentionally and to the extent that mandatory provisions of law do not allow such a limitation.
The User may cancel the Service at any time in the dashboard (Profile → Account and subscription) or by writing to the Provider. The account and Proposals then remain active until the end of the current 30-day period, and until that day the User may undo the cancellation. The rules for settling fees are agreed individually with the User.
The Provider may suspend or close an account if these Terms are breached, in particular by publishing unlawful content, after first asking the User to stop the breach, unless the breach is serious or threatens the security of the Service.
After the end of the period, the Provider disables the account and, after a further 30 days, deletes the User’s data in accordance with the DPA and the Privacy Policy. Before the data is deleted, the User may request a copy by writing to the Provider. The User can also delete the account immediately in the dashboard, together with all data.
Complaints about the operation of the Service can be sent to mateusz@marketingagenta.pl. The Provider handles them within 14 days of receipt and replies by email.
The Provider may change these Terms for important reasons, such as changes in the law, in the scope of the service or in security rules. The Provider informs the User of a change at least 14 days in advance, in the dashboard or by email.
After a change to these Terms or to the DPA, the dashboard asks the User to accept the new version. If the User does not accept it, they may stop using the Service.
These Terms are governed by Polish law. Disputes are resolved by the court having jurisdiction over the Provider’s registered office, unless mandatory provisions of law provide otherwise.
These Terms are effective from 8 October 2026. The Data Processing Agreement is available to logged-in Users in the dashboard and on the acceptance screen.